Amtrak OIG Identifies Opportunities to Improve Hiring Efficiency

Written by Carolina Worrell, Senior Editor
OIG recommends that Amtrak

OIG recommends that Amtrak "validate the reliability of its hiring timeline data and implement tools to centrally analyze and routinely report performance metrics at each phase of its hiring process.”

Amtrak met its agreement workforce hiring targets in fiscal year 2023 (FY23) and expects to meet hiring needs in FY24, but there are opportunities for the company to improve the efficiency of its hiring process, according to an Amtrak Office of Inspector General (OIG) report released Dec. 18.

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