Conrail to Deploy Digital Tools for Train Crews

Written by Marybeth Luczak, Executive Editor
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Conrail has contracted with Cloud-hosted software provider Comply365 to roll out a content management system and mobile app for train crews, eliminating the need for paper rulebooks.

The move will allow Conrail “to better enhance safety and compliance, and provide new efficiencies” as train crews can access and search documents through a mobile app on their tablets, reported Beloit, Wisc.-based Comply365 on Jan. 24.  

The company will digitize Conrail rulebooks, bulletins, special instructions, and other documents that train conductors, engineers and other operational personnel have previously carried. The effort not only provides savings in printing and distribution costs, but also allows Conrail to deliver “personalized and targeted content to specific crews or departments with alerts and push notifications, as well as compliance tracking,” according to Comply365.

With the app, end users will be able to search and filter across all of their documents, and bookmark and annotate those documents online or offline, Comply365 said.

“We needed an innovative system that would keep our rulebooks consistent across our network and make it easy for our crews to access the information they need to do their jobs safely and efficiently,” Conrail Manager of Safety Brian Simon said. “The experience and value Comply365 bring will make it a smooth transition for our administrators to begin electronic document delivery and an intuitive experience for our mobile end-users.”

Comply365’s rail division includes several Class I railroad customers, including Norfolk Southern (a customer since 2021 and the joint owner of Conrail with CSX) as well as passenger and commuter rail operators across North America, such as Keolis, a customer since 2021 and operator of Massachusetts Bay Transportation Authority commuter rail. The company also serves the aviation and energy industries.

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