Author: Andrew Selden

URPA responds to Stephen Gardner

Amtrak Senior Executive Vice President Stephen Gardner’s response to Railway Age’s recent coverage of Amtrak encapsulates perfectly why Amtrak is such a rolling financial and commercial disaster. It also shows that Amtrak’s senior leadership is either deep in the well of self-delusion, or possibly intentionally misleading its various stakeholders.

Reimagining Amtrak stations

Amtrak is embarked upon an aggressive plan to “de-staff” the majority of its stations, to “cut costs.” The project downgrades the service support for its largest and most commercially successful group of trains, the long-distance interregional services. Amtrak justifies this by the trend toward selling tickets on the web rather than from agents at stations.

Automobiles, planes, and—oh yes—trains

Passenger trains don’t operate in a vacuum. They compete for business against air and motor vehicles. The results of the competition are reflected in, and measured by, their respective market share. Automobiles win the competition for the great majority of intercity travel, even in the highest-density corridors.