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Survey Says: Riders Value Convenience Most

Written by William C. Vantuono, Editor-in-Chief

A survey conducted by FPaaS (Fare Payments-as-a-Service) provider Masabi says that more than 40% of Americans are combining public transit with ridesharing, and primarily value convenience when deciding whether or not to use public transportation. Masabi conducted the online survey in the fall of 2019 with a group of more than 2,500 U.S. residents across different age categories, geographies and gender. Mot all respondents had access to public transit services, “so much of the data is based on the responses of the 500 U.S. residents for whom public transportation is an available option,” the company noted.

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