Vix Technology

Chicago’s Metra now offers an onboard survey to measure and track month-to-month rider satisfaction and to solicit feedback on on-time performance, cleanliness, communications, and employee interactions.

Transit Briefs: Metra, Metrolink, Valley Metro, Sound Transit, TTC

Chicago’s Metra is offering an onboard rider satisfaction survey; Southern California Regional Rail Authority (Metrolink) has launched a Small Business Partnership Program (SBPP); Phoenix’s Valley Metro has introduced a real-time light rail and bus tracking and trip planning app; Sound Transit has debuted a Northgate Link website ahead of the 4.3-mile light rail extension’s Oct. 2 opening; and Toronto Transit Commission (TTC) has opened a new Fare Inspector and Special Constable Complaints (FISCC) Office.