TTC

Chicago’s Metra now offers an onboard survey to measure and track month-to-month rider satisfaction and to solicit feedback on on-time performance, cleanliness, communications, and employee interactions.

Transit Briefs: Metra, Metrolink, Valley Metro, Sound Transit, TTC

Chicago’s Metra is offering an onboard rider satisfaction survey; Southern California Regional Rail Authority (Metrolink) has launched a Small Business Partnership Program (SBPP); Phoenix’s Valley Metro has introduced a real-time light rail and bus tracking and trip planning app; Sound Transit has debuted a Northgate Link website ahead of the 4.3-mile light rail extension’s Oct. 2 opening; and Toronto Transit Commission (TTC) has opened a new Fare Inspector and Special Constable Complaints (FISCC) Office.

For Alstom Canada, Full Railcar Speed Ahead

Now that Bombardier Transportation’s North American assets and operations are fully integrated into Alstom, major customers, particularly those in Canada, apparently are feeling more confident in continuing investments in rail transit rolling stock, as evidenced by an order for 60 Flexity streetcars for the Toronto Transit Commission (TTC) and refurbishments of GO Transit bi-level commuter railcars.