Toronto Transit Commission

Chicago’s Metra now offers an onboard survey to measure and track month-to-month rider satisfaction and to solicit feedback on on-time performance, cleanliness, communications, and employee interactions.

Transit Briefs: Metra, Metrolink, Valley Metro, Sound Transit, TTC

Chicago’s Metra is offering an onboard rider satisfaction survey; Southern California Regional Rail Authority (Metrolink) has launched a Small Business Partnership Program (SBPP); Phoenix’s Valley Metro has introduced a real-time light rail and bus tracking and trip planning app; Sound Transit has debuted a Northgate Link website ahead of the 4.3-mile light rail extension’s Oct. 2 opening; and Toronto Transit Commission (TTC) has opened a new Fare Inspector and Special Constable Complaints (FISCC) Office.

For Alstom Canada, Full Railcar Speed Ahead

Now that Bombardier Transportation’s North American assets and operations are fully integrated into Alstom, major customers, particularly those in Canada, apparently are feeling more confident in continuing investments in rail transit rolling stock, as evidenced by an order for 60 Flexity streetcars for the Toronto Transit Commission (TTC) and refurbishments of GO Transit bi-level commuter railcars.

A below-grade stop at Humber College (rendering shown) is one of 18 stations planned for the new 11-km (6.8-mile) Finch West LRT line in northwest Toronto.

Bombardier Wins Maintenance Contract for Toronto’s Finch West LRT

Mosaic Transit Group (MTG) has awarded Bombardier Transportation a 30-year contract to maintain light rail vehicles and wayside track and catenary systems for the new C$2.5 billion (US$1.95 billion) Finch West LRT project in northwest Toronto. The 11-km (6.8-mile) line is a P3 of Infrastructure Ontario; Metrolinx; and MTG, a joint venture of ACS Infrastructure and AECON that has a DBFM (design, build, finance, maintain) contract.

TTC Flexity Order Completed–Finally

During the week of Jan. 20, 2020, the Toronto Transit Commission (TTC) received the last unit, car 4603, of its 204-vehicle Flexity Outlook streetcar order. The LRV was unloaded at the Commission’s central Toronto Hillcrest Shops complex after a journey of nearly 900 miles on Canadian Pacific from Bombardier’s Thunder Bay, Ontario factory. The bulk of the order was built there, with eight coming from the company’s Kingston, Ontario plant (originally, 30 were planned). The contract was scheduled for completion by Dec. 31, 2019.