Southern California Regional Rail Authority

Darren Kettle, incoming CEO, Metrolink

Darren Kettle to Lead Metrolink

The Southern California Regional Rail Authority’s (SCRRA) Board of Directors has appointed Darren Kettle CEO of Metrolink, the 538-route mile, seven-line, 62-station regional/commuter rail network that spans Los Angeles, Orange, Riverside, San Bernardino, Ventura and North San Diego counties.

Chicago’s Metra now offers an onboard survey to measure and track month-to-month rider satisfaction and to solicit feedback on on-time performance, cleanliness, communications, and employee interactions.

Transit Briefs: Metra, Metrolink, Valley Metro, Sound Transit, TTC

Chicago’s Metra is offering an onboard rider satisfaction survey; Southern California Regional Rail Authority (Metrolink) has launched a Small Business Partnership Program (SBPP); Phoenix’s Valley Metro has introduced a real-time light rail and bus tracking and trip planning app; Sound Transit has debuted a Northgate Link website ahead of the 4.3-mile light rail extension’s Oct. 2 opening; and Toronto Transit Commission (TTC) has opened a new Fare Inspector and Special Constable Complaints (FISCC) Office.

NERRC has selected Patricia Quinn for the Vincent R. Terrill Lifetime Achievement Award. Quinn, Executive Director of the Northern New England Passenger Rail Authority, led the development of Amtrak Downeaster service between Brunswick, Maine, and Boston, Mass., and has been engaged in all aspects of maintaining that service. (Amtrak/Downeaster)

High Profile: NERRC Lifetime Achievement Award; RBNM, Metrolink, MUL Railcars Announce Leadership Changes

The New England Railroad Club (NERRC) Executive Committee is honoring Patricia Quinn, Executive Director of the Northern New England Passenger Rail Authority (NNEPRA), for her commitment to passenger rail service; Reading & Northern’s (RBMN) Rian Nemeroff, Susan Ludwig and Jim Cerulli are taking on new marketing and sales responsibilities; and Ilyssa DeCasperis and Bradley DeVault are joining Southern California Regional Rail Authority (Metrolink) and MUL Railcars, Inc., respectively.