Durango & Silverton

Commentary

Good “Experientials” or Bad?

Ever since he came to Amtrak from the airline industry, President and CEO Richard Anderson has “railed” against so-called “experiential” trains, an expression he often uses in disparaging the roughly 15 long-distance trains in Amtrak’s skeletal national network. Anderson clearly prefers corridors, and many members of the rider advocacy community also like them, but Anderson seems determined to expand those corridors by eliminating long-distance trains in what he and his followers perceive as a zero-sum game. While he often uses the word to describe his company’s long-haul trains, it does not seem clear what he dislikes about them, or whom he believes they serve and with what sort of experience.