STB to NS: Address Performance, Shipper Complaints (Updated)

Written by Marybeth Luczak, Executive Editor

The Surface Transportation Board (STB) is calling on Norfolk Southern (NS) to address the deterioration of “key operating metrics” over the past several weeks and the increasing number of customer complaints to STB about the Class I railroad’s “poor performance.”

This content is for paid subscribers only.
Login Join Now
Tags: , , , ,