Capitol Corridor Sets Another Ridership Record
Written by Andrew Corselli
The Capitol Corridor Joint Powers Authority (CCJPA) released its Annual Performance Report for Fiscal Year 2019 (FY19), which highlights five straight years of record-breaking ridership and revenue. Ridership on Northern California’s popular intercity passenger rail service hit an all-time high of 1,777,136 riders and $38.03 million in revenue.
To build upon this success, CCJPA is making progress on infrastructure and safety projects and service-expansion goals. To maintain its FY19 90% customer satisfaction ratings, CCJPA is dedicated to delivering enhancements to improve customer service, such as upgrading its free Wi-Fi later in 2020.
“Five straight years of record-breaking ridership and revenue show more and more travelers in the San Francisco Bay Area/Sacramento mega-region prefer train travel over driving,” said CCJPA Board Chair Rebecca Saltzman. “Our increasing popularity reflects not only the continuation of a strong economy in Northern California, but also our commitment to delivering a ‘first-class’ customer experience for all passengers.”
