Assistant Deputy Director – Analytics

Assistant Deputy Director – Analytics

 Job ID: 93263

Location: Westchester County

Metro-North Railroad reserves the right to remove this posting prior to the Application Deadline.

Compensation: Grade H Min: $87,244.75 / Mid: $109,055.94

MTA Metro-North Railroad is a dynamic organization, operating out of the jewel of New York City, Grand Central Terminal. We provide service to over 82 million customers annually, traveling in and out of New York and Connecticut. A subsidiary of the Metropolitan Transportation Authority, Metro-North Railroad is the busiest commuter railroad in the nation. MTA Metro-North Railroad strives to provide a safe commute, great service to its customers and rewarding opportunities to its employees.

Position Objective

The position of Assistant Deputy Director – Analytics is designed to grow and effectively manage the teams tasked with identifying and progressing opportunities for fleet improvements to improve safety and reliability through the use of service failure data and component failure data, and various statistical/analytical tools associated with Reliability Availability and Maintainability (RAM) and Reliability Centered Maintenance (RCM), as well as effectively manage the Industrial Engineering team tasked with developing and maintaining the information necessary to plan and manage the shop, equipment, and manpower resources used to care for the MNR passenger fleet, and drive goal-oriented metrics to support management of Mechanical Operations and reporting to MTA/MNR senior management.


Use RCM-based analysis to identify opportunities to eliminate service failures related to rolling stock.

Use RCM-based analysis to identify opportunities to increase reliability of the rolling stock, systems, sub-systems, and components.

Analyze Mechanical Operations and fleet performance data to provide management metrics used to actively direct and improve operations and performance.

Use RCM-based analysis to identity opportunities to refine/reduce the Life Cycle Cost of the rolling stock.

Create and maintain the comprehensive tactical and strategic Fleet Maintenance Plan with the participation of Mechanical Operations, Equipment Engineering, Quality Assurance, Transportation, Technical Support, and Maintenance Planning for all existing and future rolling stock.

Create and maintain the fleet-level RCM/FRA-based scheduled inspection and maintenance procedures for the fleet with the participation of Mechanical Operations, Equipment Engineering, Quality Assurance, Transportation, Technical Support, and Maintenance Planning.

Create and maintain the RCM-based “scope of work” procedures for vendor/suppliers, in compliance with contract documents, with coordination with the Procurement and Material Management (PMM) group.

Create and maintain Service Disruption Review Protocols (SDRP) to support the efficient evaluation and possible remediation of service failures with the participation of Mechanical Operations, Equipment Engineering, Quality Assurance, and Technical Support.

Provide ad-hock reporting and analysis to the Chief Mechanical Officer and their staff.

Participate and provide technical guidance for the management of AMS and the implementation of the InFor Enterprise Asset Management (EAM) and related systems.

Schedule and conduct Performance Improvement Team (PIT) meetings to include documenting discussions and tracking the closure of actions established during meetings.

Review rolling stock maintenance practices to insure compliance to FRA regulations and APTA recommended practices, as applicable.

Coordinate and feedback all necessary changes to material requirements to the Maintenance Planning – Materials group based on the RCM process.

Participate in the new rolling stock procurements from a maintainability perspective.

Required Qualifications

Strong interpersonal skills with the ability to work effectively with all levels of employees.

Strong leadership and inter-departmental coordination skills to foster teamwork, develop and motivate staff.

Strong management and coordination skills to plan, direct, and control RCM program.

Strong technical, analytical and problem solving skills.

Advanced working knowledge of computer-based statistical analysis tools.

Advanced working knowledge of computer based maintenance tracking systems and electronic maintenance records.

Knowledge of heavy industry maintenance practices and strong technical, analytical and problem solving skills.

Proficiency in writing and implementing systems and specifications utilized in asset management and reliability analysis.

Proficient working with relational databases, SQL and query based reporting tools.

Strong verbal and written communication skills.

Working knowledge of FRA regulations and APTA standards.

Proficient in the use of Microsoft Office suite (Word, Excel, PowerPoint, Visio, and Access), Crystal Reports, and/or comparable applications.

Availability to work various shifts and locations as assigned to support operations 24 hours/day, 7 days a week as required.

Availability to be on call and respond to emergencies as required 24 hours/day, 7 days a week.

Required Education/Experience

Bachelor’s degree in Statistics, Electrical Engineering, Mechanical Engineering, Industrial Engineering, Manufacturing Engineering, or related field.

Minimum of seven (7) years of experience with increasing responsibilities within RAM and RCM functions.

Minimum of five (5) years of experience leading teams of RAM and RCM experts.

Preferred Education/Experience

Master’s degree in Business Administration, Statistics, Electrical Engineering, Mechanical Engineering, or Industrial Engineering.

Other Information

This is a safety sensitive position and subject to toxicology testing.

As an employee of Metro-North Railroad you may be required to complete a New York State financial disclosure statement, if you earn more than $97,448.00 or if you hold a position designated as a policy maker.

Effective September 2017, all full-time non-agreement personnel other than those directly involved with the movement of trains or delivery of service, or assigned to other emergency response teams, are required to serve in the Station Terminal Auxiliary Response (STAR) program requiring Terminal coverage for Grand Central Terminal (GCT) from 4:30 PM-7:30 PM one week per year or responding to Station STAR duty during a service disruption, system-wide at various hours including nights and weekends.   This program is designed to improve Metro-North’s ability to provide customer service during emergencies that impact service delivery or other service disruptions that require staff to provide directions and information to MNR customers at GCT or outlying stations. Please note, hours worked during your participation week are subject to change.

Selection Criteria

Due to the competitive nature of the selection process, not all qualified candidates who meet the minimum requirements for the position are guaranteed an interview. To be selected for a position, one must meet the following criteria: (1) satisfy the minimum requirements listed in the job posting, (2) if applicable, successfully pass a written and practical exam, (3) satisfy a background investigation (including but not limited to, employment, education, and criminal history), and (4) pass a verbal interview. Metro-North may also require the applicant to undergo a physical ability test, and, if the Company extends a conditional offer, may require him or her to undergo a medical examination, which may include toxicological testing. Failure to pass any step within the hiring process will result in the disqualification of your application.

Additional Criteria for Current Employees: Current Metro-North employees must be in active service to be eligible for consideration. Agreement Employees applying for a position outside of their present craft are required to have worked in your current union for at least one (1) year preceding the Application Deadline to be eligible to apply for a posted position, and have completed the agreed upon formal training commitment, including on-the-job training or lock-in requirement, if applicable (for example: Signal Trainee, Foreman-In-Training, etc.). If you are transferring to another craft, you may be required to forfeit your seniority in your present union. Non-agreement employees must have worked in your current position for a minimum of one (1) year preceding the Application Deadline. Along with a background investigation (including but not limited to, employment, education, and criminal history), employees are also subject to an internal investigation, which includes an evaluation not limited to discipline records and performance assessments.

We offer a competitive salary and a comprehensive benefits package

 To apply Online, Please Visit: Click on Metro-North Railroad, select “Agree,” then Search by Job Title.

MTA Metro-North Railroad is an Equal Opportunity Employer