Genesee & Wyoming Inc. (G&W) U.K. subsidiaries Freightliner and Pentalver have selected Tideworks Technology® Inc. (Tideworks) for their rail and container network terminal operating system (TOS). Freightliner and Pentalver are the U.K.’s largest intermodal rail freight provider and leading container logistics supplier, respectively.
“After a thorough TOS market analysis, Freightliner and Pentalver turned to Tideworks for an enhanced TOS that would transform operations and how the companies drive efficiencies, value and scalability in the U.K.,” G&W said. “As a result, G&W will deploy the Tideworks Intermodal Pro® TOS and Traffic Control™ equipment dispatch systems across its U.K.-wide network of rail and container terminals.
Intermodal Pro® and Traffic Control™ will integrate with third-party systems including gate management and automation; container sales, maintenance and repair functionality; as well as support of a customer web portal. In conjunction with Tideworks, Advent Intermodal Solutions, a provider of Cloud-based supply chain terminal software, will deploy multiple products in its suite of solutions including eModal Community Portal, eModal Pregate Vehicle Booking System, eModal Fee Manager and eModal Equipment Manager.
Tideworks will initially provide all associated implementation services including project management, software configuration and installation, integration services, user training and go-live assistance. Once deployed, Tideworks will offer ongoing maintenance and support services, which include 24/7 technical support and software upgrades.
“We’ve been very pleased with the relationship between Tideworks and Freightliner over the past 10 years,” said G&W U.K./Europe Managing Director of Terminals Chris Lawrenson. “We value the flexibility of Tideworks’ solutions to meet our needs as our network of facilities and TOS requirements have evolved. Tideworks has helped us advance our operations, and we’re excited to further modernize our terminals with Tideworks’ intermodal solutions.”
“We value our relationship with G&W’s U.K.-based terminal operations and are eager to expand the partnership and strengthen our support of their operations,” said Tideworks President Thomas Rucker. “Freightliner and Pentalver play a vital role in the U.K. intermodal market, and the integration of our dynamic intermodal offerings will enhance their operations in a competitive industry.”
Tideworks, a subsidiary of Carrix, describes itself as “a full-service provider of comprehensive terminal operating system solutions for growing terminal operations and shipping lines worldwide. The company helps more than 120 facilities run their operations more efficiently and profitably. From optimized equipment utilization to faster turn times, Tideworks works at every step of terminal operations to maximize productivity and customer service.”