Road & Rail Services earns TDSI accolades

Road & Rail Services, Inc., a Louisville, Kentucky-based provider of rail-related services in North America, recently earned the 2016 Core Values Award, “It Starts with the Customer” from CSX subsidiary TDSI (Total Distribution Services Inc.) for service excellence at its Talladega, Ala., automotive facility.

TDSI offers vehicle-handling services through a network of automobile-distribution facilities, storage locations and facilities providing service to Eastern, Gulf and Southeastern ports. TDSI President Michael O’Brien and Regional Operations Manager Scott Routzahn presented the Core Values Award to Road & Rail Services Vice President of Customer Service Robert Sadler and Terminal Manager Lamario Merriwether

“On behalf of the entire Road & Rail Services organization and especially our local Talladega team, we are very appreciative to receive this award and the recognition of our team’s overall performance,” said Sadler.

“The Road & Rail Services Talladega team continues to exhibit leading industry performance and provide excellent service,” said Chief Commercial Officer Dennis Manns. “It is an honor to be recognized by TDSI for our excellent customer service.”

Established in 1987, Road & Rail Services is a provider of rail related services to railroads, rail shippers, and railcar owners, including train operations (railcar switching and short line operations), maintenance operations (rolling stock, infrastructure and track assets), and product handling (automotive origin plant operations and destination terminal operations, intermodal and bulk commodities). The company has operations in 18 states.