CEO PERSPECTIVE: Integrated Transportation Services Fuel Growth

Written by Dan Smith, CEO, Watco

As part of a special series in Railway Age’s March 2021 issue, 11 North American railroad CEOs address the daunting challenges the freight rail industry faces as the 21st century enters its third decade—from operations and technology to marketing and growth. Here, Dan Smith, CEO of Watco, discusses how listening to customers, asking questions, and learning to solve their problems creates value.

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