Masergy designed and implemented a custom hybrid WAN solution tailored for the applications that Eurostar utilizes in train stations, offices, ticketing and call centers across the United Kingdom, France, Belgium and India. The network delivers primary and backup connectivity, and direct and private connections to Eurostar’s Amazon Web Services environments.
Masergy is also securing Eurostar’s IT assets via its Unified Enterprise Security solution, which combines continuous monitoring by security experts combined with network behavioral analytics for rapid threat detection and response.
“The objective of our digital transformation is to become a customer-first company by delivering real-time mobile and web experiences to let customers book their journeys,” said Eurostar Chief Information Officer Laurent Bellan. “Our goal is to give customers a superior web and call center support experience. Masergy provided us with the ideal partnership to accomplish all of our goals.”