Friday, August 17, 2012

Metro-North Poughkeepsie Station adds real-time info

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MTA Metro-North Railroad continues to add real-time train information access to its "outlying" stations, this week adding Poughkeepsie, N.Y., to the list.

Poughkeepsie Station is the northern terminus on Metro-North's Hudson Line; the station also is service by Amtrak Empire Corridor trains.

The upgrade include activation of four new LCD monitors in the waiting room and overpass at the station. Metro-North says it's the seventh station on its system to add LCD monitors that provide detailed information, such as departure or arrival time, track assignment, and status, for the next nine trains, including Amtrak trains.

"Our customers have come to expect better information and this upgrade, developed in-house, will provide that, and we did it at minimal cost by incorporating the existing platform signs in the roll out," said Metro-North President Howard Permut.

Eight existing platform signs that currently indicate only whether service is on time or delayed will be converted by early next month to show the times of the next three trains, thanks to new software in New York City and operators in the railroad's Customer Communication Center in White Plains, N.Y. They will show the arrival or departure time of the next three trains as well as the platform assignment, destination and status.