Tuesday, April 21, 2009

Toyota honors Union Pacific for customer service

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Toyota Logistics Services announced Tuesday that it has presented an award to Union Pacific recognizing UP as the top railroad in customer service for 2008.

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The award recognizes excellence in "equipment supply, communication, responsiveness, information supply, and overall ease of doing business."

Noting that the railroad moved more than 700,000 Toyota vehicles in 2008, Julie Krehbiel, UP's general manager and vice president-Automotive, commented: "Our team worked hard to satisfy Toyota's customer service needs and is dedicated to providing the best service possible. Toyota is well-known for its continuous improvement programs and appreciated our success on their behalf."