RMI, a provider of transportation management software, announced Thursday that RailAmerica, Inc. will implement RMI’s RailConnect® systems at all 40 of its North American railroads.
RMI said RailAmerica plans to use RMI’s mCrew product for remote train-crew reporting, as well as ShipperConnect® for improved service to its customers with RA’s accounting system.
“Our Horizon Project is focused entirely on improving the customer experience,” said RailAmerica Vice President Planning Mike Oakley. “The entire business case for this initiative was based on the premise that better service enhances the bottom line, and RMI is a major enabler of achieving that goal.”
Pete Kleifgen, RMI chairman and CEO, said “we lookforward to continuing our aggressive implementation process across the entire family of RailAmerica railroads.”